Hotline Service Hours： PDT 9AM-6PM
Contact us
If you have questions about orders, product details, shipping delays, return requests, intellectual property disputes or privacy concerns, our customer support team is ready to assist you.
- Official Email: support@bearstaringly.com
- Response Window: We reply to all valid messages within 24–48 hours on business days.
- Information Required for Fast Support: Order number, recipient full name, order shipping address, clear photos of defective goods (if applicable).
We do not offer phone support at present; all inquiries will be resolved via email correspondence. We will never ask you to provide bank card passwords, payment verification codes or sensitive identity information through unofficial channels.